Demand Letter

A demand letter is a written presentation of the personal injury claim to the at-fault party's insurance carrier. It marshals the liability evidence, summarizes the injuries and treatment, attaches the medical records and lien ledgers, calculates the damages, and demands a settlement amount.

Demand letters are the gateway to pre-litigation settlement. A well-drafted demand letter can resolve the case within weeks of the demand. A weak demand letter prompts a lowball counteroffer or no offer at all, and the case proceeds to suit.

The exhibits attached to a demand letter often include pharmacy lien ledgers. The carrier needs to see the medication regimen, the duration of treatment, and the running pharmacy lien balance to evaluate damages. CreoRx's portal generates a clean exhibit on demand: every fill, every refill, the running total, and the prescribing physician. This level of documentation strengthens the demand and shortens negotiations.

For the personal injury law firm, the demand letter is the case in miniature. It is often the longest single document the firm produces on a non-litigation file. A strong demand letter on clean pharmacy lien data routinely yields better pre-suit offers than a vague summary with gaps in the medication record.